So make sure you update your iOS or Android to the most current version before you try running the app again. This shouldn’t impact most new devices, but if you happen to be running an especially old iOS or Android operating system, for example, Disney+ might be rejecting your device. If you’re tried those steps, the next step is to check if your firmware is up to date on the device you’re using. Next, check that your device is actually compatible with the service, just to be sure.
As tired as that advice is, you don’t know how often a simple power cycle is an answer to all your tech woes. This might seem frustrating because if your device is incompatible with Disney+, how did you manage to download the app in the first place? Well, there are a couple of other factors that could be impacting device compatibility.įirst thing to try, and we hate to say it, is turning your device off and on again. Essentially, Disney+ isn’t cooperating with the particular device you’re trying to view content on. If you’re seeing this message, it means there’s a device compatibility issue. Error 83 seems to be one of the biggest issues plaguing subscribers.
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